Community and Customer Relations Manager (Maternity Cover)

Fernhill House
£40,000 plus commission

About the Position

Please note, this position is for a 12 month fixed contract to cover maternity leave.

Do you want to work for a Top Employer?  Berkley Care Group is proud to announce that we are the only care company in the UK to be recognised as a Top Employer for 2024 for going above and beyond for the care and development of our employees!

Job Overview

An opportunity has arisen for a Community and Customer Relations Manager to join our amazing team at Fernhill House, a stunning, all-inclusive luxury care home in Worcester

As a Community and Customer Relations Manager, you’ll work closely with the General Manager to create tailored community engagement plans that connect with potential residents and their families and those in the community.

Ultimately, your communication and sales skills will drive occupancy in our beautiful home. Working with the homes event team you will support in organising and creating external events. You will also be pivotal in preparing and delivering marketing materials and social content, you’ll demonstrate and amplify the benefits of Fernhill House so that more people see us as the future home of choice.

In this role, you will represent our collective pride in the genuine care we deliver. And whilst it’s not a hard sell to tell people about our commitment to person-centred care, it’s a hugely competitive landscape that your preparation and plans will help us stand out in. The key to success in this role is forging strong relationships with individuals, communities, organisations and social care experts. And your regular contact with those key stakeholders will translate into more residents feeling the benefit of our dedication to care excellence.

Ideal Candidate

You’ll have bags of enthusiasm, a passion for care and making a difference and its essential you can work in a busy home and balance your workload effectively.

Our Benefits include:

  • £40,000 annual salary plus commission
  • Free meals on shift
  • Cash incentives for referring friends and family
  • Annual Pay Reviews
  • Free uniform and DBS
  • Access to hundreds of lifestyle benefits and discounts
  • Employee Assistance Programme, Digital GP service & Medical Cash Plan
  • Excellent learning, development and training opportunities
  • Luxury working environment

Due to the nature of the role, this position is subject to an Enhanced Disclosure and Barring Service (DBS) check.

Fernhill House Worcester is set in beautiful surroundings with extensive grounds for all to enjoy. We offer residential, nursing and specialist dementia care in a warm and welcoming, luxurious environment.

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